Assessor Resource

PUACOM006B
Plan and conduct a public awareness program

Assessment tool

Version 1.0
Issue Date: May 2024


This unit applies to workers who are required to take an active community engagement and education role. It is applicable across an organisation from both a local community and local public safety group level to organisation wide.

This unit covers competency for developing awareness in the local community about public safety together with an understanding of organisation's services, facilities and activities.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

PUACOM005B Foster a positive organisational image in the community (Fire sector specific)

Employability Skills

This unit contains employability skills.



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

It is essential for this unit that competence be demonstrate in:

The preparation and presentation of information which is accurate and in accordance with the organisation's policies and procedures, guidelines and legal requirements

Consistency in performance

Evidence should be gathered over a period of time in a range of actual or simulated workplace environments.

Context of and specific resources for assessment

Context of assessment

Review plan against organisational guidelines and assess performance on the job.

Specific resources for assessment

Access to presentation venue.

presentation equipment and aids will be required.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This describes the essential skills and knowledge and their level, required for this unit.

Required Skills

analysing feedback

analysing information requirements

communicating information verbally and non-verbally

completing forms

planning presentations

presentation techniques

reviewing own performance

Required Knowledge

available presentation aids and resources

knowledge of hazards related to the organisation's responsibility

occupational health and safety guidelines relevant to safety of public around equipment and in facilities

organisation procedures for packing up and storing equipment

organisation requirements for completing records of presentations/demonstrations

organisation standards relevant to presentation of equipment and facilities

organisation standards relevant to safety of public in station/base premises

overhead projector

policy and procedures relating to provision of information about the organisation's activities

range of communication strategies

slide presentation equipment

technical information relevant to presentation/tour

use of a variety of learning/training/presentation equipment including whiteboard

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Audience may include:

adults

children

senior citizens

other agencies

pre-school children

community groups

persons from culturally and linguistically diverse backgrounds

people with disabilities

Relevant personnel may include:

co-presenter

team leader/supervisor

training officer

human resources manager

technical expert/experienced person

Characteristics of audience may include:

age

size of group

anticipated level of existing knowledge on the subject

the reason for attendance and level of English proficiency

Information may include:

how to reduce public safety risk

organisation's services

facilities and activities

legal obligations of public and organisations involved

Information imparted may include:

in a range of formal and informal situations including organisation displays and information stands

demonstrations

exercises

group displays

ceremonial displays

at local events and festivals

Venues may include:

shopping malls

station/base

any public place where organisation is being represented

front counter of station/base

community venues

schools

other organisation's facilities

specific locations of interest,

places of worship

Equipment may include:

overhead projectors

electronic whiteboard

electronic presentation equipment

organisation technical equipment

practical demonstration equipment

writing material

Relevant supplementary information may include:

information to assist the public

information of public interest

Facilities, location may include:

shopping malls

station/base

any public place where organisation is being represented

front counter of station/base

community venues

schools

other organisation's facilities

specific locations of interest

places of worship

Records may include:

brief written reports

proformas

forms

verbal report

attendance register

assessment

Operational constraints may include:

time

financial resources

human resources

availability of materials

equipment and printed matter

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Details of the audience's, requirements and expectations are confirmed and clarified to ensure presentation meets client requirements 
Objectives of presentation and respective roles of those involved are determined in consultation with relevant personnel. 
Presentation is structured taking into account characteristics of the audience, including ethic composition, anticipated questions and the subject matter to be presented. 
Relevant information is accessed and familiarity with subject matter is confirmed to ensure all information imparted is current and accurate. 
Required equipment aids and resources appropriate to the audience are identified and organised. 
Information is accurate, culturally appropriate and is presented in a clear manner, in logical sequence. 
Aids and equipment are used effectively and correctly to help the audience gain knowledge and retain the information. 
Presentations are conducted using recognised principles of group learning appropriate to the audience characteristics. 
Feedback from audience and observers is used to assist in assessing own performance and program content. 
Current publications suitable to audience, and sources of additional information are provided to enable follow-up. 
Questions asked are answered and supplemented with relevant information. 
Queries outside the area of responsibility or expertise are referred to the relevant area. 
Facilities, locations and/or equipment are prepared prior to demonstration/tour to meet organisation standards and occupational health and safety guidelines, and to promote a positive public image. 
Information given is accurate and provides comprehensive coverage of the facility/location/equipment being discussed or demonstrated. 
Equipment and resources are stored according to organisation procedures. 
Records of presentations/demonstrations are completed in line with organisation requirements. 
Improvements to own delivery of presentations are implemented within operational constraints. 
Recommendations for improvement to presentations/demonstrations and associated resources are made to relevant personnel. 

Forms

Assessment Cover Sheet

PUACOM006B - Plan and conduct a public awareness program
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

PUACOM006B - Plan and conduct a public awareness program

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: